Privacy Policy
This Privacy Policy describes how Urban Edge Services LLC, doing business as NexgenSim (“we”, “us”, or “our”), collects, uses, and discloses your personal information when you visit or make a purchase from nexgensim.com (the “Site”).
1. Information We Collect
When you visit the Site, we collect certain information necessary to process your orders and provide a seamless experience.
- Account Details: Name, email address, and account credentials when you register.
- Order Information: Shipping address, billing address, and phone number when you make a purchase.
- Communication Data: Information you provide when contacting our support team at support@nexgensim.com.
- Site Functionality: Essential data for maintaining login sessions and shopping cart persistence.
2. How We Use Your Information
We utilize the information we collect for the following purposes:
- Order Fulfillment: To process payments, arrange for shipping, and provide you with invoices and order confirmations.
- Support & Communication: To respond to your inquiries and provide updates regarding your account or orders.
- Security: To protect our Site and your account from fraudulent activity.
3. Data Storage and Third Parties
We take the security of your data seriously:
- Infrastructure & Storage: We use secure, modern infrastructure with industry-standard security protocols.
- We use Stripe to securely process all payments. When you make a purchase, your payment information is handled directly by Stripe. We do not store your full credit card or financial details on our own servers. For more information, please see the Stripe Privacy Policy.
- Service Providers: We share necessary info with shipping partners and communication service providers.
4. International Data Transfers
Your information is processed and stored on servers located in various global regions. By using our services, you consent to these transfers outside your home country.
5. Your Rights
Depending on your location (especially in the EU/UK), you have rights to access, correct, or delete your personal data. Please contact us at support@nexgensim.com to exercise these rights.
6. Retention
We retain your information only as long as necessary to fulfill the purposes outlined in this policy or as required by law.
7. Contact Us
For any questions regarding this Privacy Policy, please contact us at:
Urban Edge Services LLC
DBA NexgenSim
10952 N Pusch Ridge View Pl
Tucson, AZ 85737
United States